Privacy Policy

At Tarivolanes, protecting your privacy is fundamental to our financial planning services. This policy explains how we collect, use, and protect your personal information when you use our consultation services and website.

Information We Collect

We collect information necessary to provide effective financial planning consultations:

• Contact details including name, email address, phone number, and mailing address
• Financial information you choose to share during consultations for planning purposes
• Communication records including consultation notes, emails, and service requests
• Website usage data through cookies and analytics tools for service improvement

How We Use Your Information

Your information is used exclusively for providing and improving our financial planning services:

• Conducting monthly consultation sessions and preparing personalized recommendations
• Communicating about appointments, service updates, and responding to your questions
• Maintaining accurate records for continuity of service and regulatory compliance
• Improving our website functionality and service quality through usage analytics

Legal Basis for Processing

We process your personal data based on the following legal foundations:

Information Sharing

We limit data sharing to essential circumstances only:

• With your explicit consent for specific purposes you approve in advance
• When required by Malaysian law or regulatory authorities such as Bank Negara Malaysia
• With trusted service providers who assist in delivering our services under strict confidentiality agreements

Data Security Measures

We implement comprehensive security measures including encrypted data transmission, secure storage systems, regular security audits, and restricted access to personal information. Our team receives regular privacy training and follows strict data handling protocols to protect your financial information.

Your Privacy Rights

You have significant control over your personal information:

• Access — Request copies of all personal data we hold about you
• Correction — Update incorrect or incomplete information in our records
• Deletion — Request removal of your data when legally permissible
• Portability — Receive your data in a standard format for transfer elsewhere
• Objection — Opt out of certain data processing activities where applicable

Cookies and Tracking

Our website uses cookies to enhance functionality and analyze usage patterns. These small files help us provide better service and remember your preferences.

For detailed information about our cookie usage, please review our Cookie Policy Cookie Policy

Data Retention

We retain your personal information only as long as necessary for service provision and legal compliance. Consultation records are typically kept for seven years in accordance with Malaysian financial regulations, while marketing data is deleted within two years of service termination.

Children's Privacy

Our financial planning services are designed for adults aged 18 and above. We do not knowingly collect personal information from minors. If we discover information from someone under 18 has been collected, we will delete it immediately.

Policy Updates

We review this privacy policy annually and update it as needed to reflect service changes or regulatory requirements. Material changes will be communicated via email and website notices. Continued use of our services after updates constitutes acceptance of the revised policy.

Contact Information

Questions about your privacy or need to exercise your data rights? Contact us: