Terms and Conditions
These terms govern your use of Tarivolanes's financial planning subscription service. By using our services, you agree to these conditions which protect both your interests and ours.
Last updated: August 16, 2025
Acceptance of Terms
By subscribing to our service, scheduling consultations, or using our website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you disagree with any part of these terms, please do not use our services.
Important Definitions
These key terms are used throughout our agreement:
- Service: Monthly financial planning consultations, email support, and related resources provided under our subscription model
- Client/User: Any individual who subscribes to or uses our financial planning services
- Consultation: Scheduled sessions between clients and our financial planning professionals, typically conducted monthly
- Subscription: The monthly payment arrangement for ongoing access to our financial planning services
Service Description
Our service provides monthly financial planning consultations designed to help clients improve their financial situation through professional guidance, personalized recommendations, and ongoing support. We focus on practical financial planning rather than specific investment advice or fund management.
Client Responsibilities
As a service client, you agree to:
- Provide accurate and complete information during consultations and registration
- Attend scheduled consultations punctually or provide 24-hour notice for rescheduling
- Pay subscription fees on time according to your chosen billing schedule
- Implement recommendations at your own discretion and risk
- Maintain confidentiality of any proprietary planning methodologies shared during consultations
Prohibited Activities
The following activities are strictly prohibited:
- Sharing your account access with unauthorized third parties
- Recording consultations without explicit written consent from both parties
- Using our service for illegal activities or fraudulent financial schemes
- Attempting to reverse-engineer or copy our proprietary planning methodologies
- Harassing or inappropriate behavior toward our staff members
Intellectual Property Rights
All content, methodologies, worksheets, and materials provided through our service remain the intellectual property of Tarivolanes. You may use these materials for personal financial planning purposes only. Redistribution, resale, or commercial use of our proprietary content is prohibited without written permission.
Privacy Policy
Your privacy is protected according to our Privacy Policy, which forms an integral part of these terms Privacy Policy
Payment and Billing Terms
Our subscription service operates under these payment conditions:
- Monthly subscription fee of $250 USD is charged at the beginning of each billing period
- Payments are processed automatically through your chosen payment method
- Failed payments result in service suspension after 7 days unless resolved
Refund Policy
Due to the personalized nature of our consultation services, refunds are not typically provided once consultations have been conducted. New subscribers may request a full refund within 7 days if no consultation has taken place. Refund requests are evaluated on a case-by-case basis.
Limitation of Liability
Our total liability for any claims related to our services shall not exceed the amount paid by you in the twelve months preceding the claim. We are not liable for indirect, consequential, or punitive damages arising from service use.
Maximum liability is limited to $3,000 USD or 12 months of subscription fees, whichever is lower
User Indemnification
You agree to indemnify Tarivolanes against claims arising from your misuse of our services or violation of these terms
Dispute Resolution
We encourage resolving disputes through direct communication, but formal mechanisms are available if needed:
Arbitration Process
Disputes that cannot be resolved informally will be settled through binding arbitration in Malaysia:
- Arbitration will be conducted in English under Malaysian Arbitration Act 2005
- One arbitrator will be selected by mutual agreement or appointed by Kuala Lumpur Regional Centre for Arbitration
- Arbitration costs will be shared equally unless the arbitrator rules otherwise
European Union Dispute Resolution
EU clients may access the European Commission's Online Dispute Resolution platform for service-related complaints
Service Termination
Either party may terminate this agreement with 30 days written notice. Upon termination, you retain access to services through the end of your current billing period. We reserve the right to terminate service immediately for violations of these terms.
Governing Law
These terms are governed by Malaysian law, and any legal proceedings will be conducted in Malaysian courts. For international clients, local consumer protection laws may provide additional rights that supersede conflicting provisions.
Severability Clause
If any provision of these terms is found unenforceable, the remaining provisions will continue in full effect. Unenforceable provisions will be modified minimally to become enforceable while preserving the original intent.
Complete Agreement
These terms, together with our Privacy Policy and Cookie Policy, constitute the complete agreement between you and Tarivolanes regarding our services. Previous agreements, verbal promises, or informal arrangements are superseded by these written terms.
Disclaimer Modifications
We may update these terms occasionally to reflect service changes or legal requirements. Material changes will be communicated 30 days in advance via email and website notices
Contact Details
Questions about these terms or need clarification about our services? We're here to help:
Company Name: Tarivolanes
Email: info@tarivolanes.com
Phone: +601781692405
Address: Batu 14, Jalan Labuk, Sandakan, 90000 Sandakan, Sabah, Malaysia